Contact Information


Frances Hamm imagePlease contact me by phone or email if you are interested in finding out more about counseling or if you wish to make an appointment. Please note that your confidentiality cannot be guaranteed when using email.

Telephone: 604-762-8641


Fees are based on those recommended by BCACC:

  • Individuals: $125 per session.
  • Couples and Families: $140 per session

A counseling session is generally 50 minutes.



Two locations for you to choose from, conveniently located in both Vancouver and North Vancouver.



North Vancouver



As a registered clinical counsellor with the British Columbian Association of Clinical Counsellors (BCACC), I am bound by their policies on confidentiality.  No information shared by you in a counselling session will be given to anyone without your written permission except in the following circumstances:

  • serious immediate threat to your life or welfare
  • serious immediate threat to the life or welfare of another person
  • suspicion of child abuse (children under the age of 16)
  • court subpoenas

Files must be kept with notes of the session but you have access to anything written. No one else will have access to these notes except with your written permission.

I will answer any queries you may have regarding confidentiality or any other aspect of counselling. If you are not comfortable with any questions I ask or any ideas I suggest, please let me know and we will find a more effective way of working together.

If, at any time, you wish to make a complaint, you may contact BCACC, 250 595 4448.  For further information about BCACC you can access their website